Economic responsibility

Seizing the Opportunity of Import Substitution, High Quality Countercurrent Growth

In the third year of improving the quality of LatticePower in 2020, despite the sudden outbreak of the epidemic in 2020, we faced unprecedented challenges. However, all Jingneng people were under heavy pressure to meet customer order requirements according to quality and quantity, without causing trouble for customers. In 2020, we achieved counter trend growth.

1. Reduce costs and increase efficiency to achieve high-quality development

In 2020, LatticePower seized the opportunity of high-quality development and the "internal circular economy" era, held high the banner of silicon substrate GaN technology, seized the opportunity of import substitution, focused on the application fields of 2+N (2 refers to mobile flash, automotive lighting; N refers to mobile lighting, UV industrial solidification, military market, consumer electronics, etc.), deeply cooperated with major customers, and continued to build the LED industry chain, Actively layout the new display Micro LED and silicon substrate GaN semiconductor device market, strengthen technology and product innovation, continuously improve quality and brand, optimize supply chain management and production operation management, continuously improve the level of informatization, digitization and intelligence, actively promote the construction of green factories, take management improvement as the starting point, talent as the guarantee, and reduce costs and increase efficiency as the driving force, to achieve high-quality innovative development. In 2020, LatticePower achieved a sales growth of 60% throughout the year, and its market share in high-end segments such as mobile flash, automotive lighting, and mobile lighting continued to increase. In March 2020, a silicon based vertical Mini LED blue green chip was mass-produced for high-resolution indoor and outdoor displays.

2. Improve customer satisfaction and continuously exceed customer expectations

LatticePower always adheres to the core values of "emitting more light and generating less heat, creating value for stakeholders". 2020 is the year of quality improvement for the company with the goal of "improving management system capabilities". In order to meet the higher end and more detailed management requirements proposed by customers, the company has improved its management level by establishing and improving QC080000 process hazardous substance control, RBA social responsibility, BCM business continuity, and other systems. It has passed nearly 20 second and third party audits. At the same time, the company carefully explores the potential needs of customers, attaches great importance to listening to their opinions and suggestions, enhances and improves every business process, conducts customer satisfaction surveys through customized services, value-added services, and other methods, continuously improves the customer complaint dispute resolution mechanism, continuously improves customer satisfaction, and exceeds customer expectations.